Effective Date: August 4, 2026
Thompson Automation Group (“TAG,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and handle information when you visit our website, submit a form, request a consultation, communicate with us, or use our services.
Information We Collect
We may collect information that you voluntarily provide, including:
• First and last name
• Business name and type of business
• Telephone number
• Email address
• Preferred contact method and contact time
• Services you are interested in
• Information about the tasks, processes, or business activities you would like to automate
• Messages, questions, and other information you submit to us
We may also collect limited technical information automatically when you use our website, such as your IP address, browser type, device type, pages visited, referral source, and general website activity. This information may be collected through cookies, analytics tools, and similar technologies.
How We Use Your Information
We may use the information we collect to:
• Respond to consultation requests and questions
• Contact you by telephone, text message, or email when you have requested or consented to such contact
• Evaluate your business needs and recommend automation services
• Provide, configure, test, support, and improve our services
• Schedule appointments and send reminders
• Maintain customer and lead records
• Send service-related updates and notifications
• Improve our website, communications, and customer experience
• Detect misuse, protect our systems, and comply with legal obligations
We aim to collect only information reasonably necessary for legitimate business purposes. The FTC recommends limiting the collection and retention of personal information to what a business actually needs.
Text Messaging and Mobile Information
When you provide your mobile number and consent to receive text messages, TAG may send consultation-related messages, appointment reminders, follow-up messages, service updates, and other communications consistent with the consent you provided.
Message frequency may vary. Message and data rates may apply. You may reply STOP to unsubscribe from text messages or HELP for assistance.
Consent to receive text messages is not a condition of purchasing services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
That paragraph should remain exactly as written because HighLevel identifies it as required language for carrier and A2P review.
How We Use Service Providers
We may use trusted technology and service providers to operate our website, host data, process forms, manage communications, schedule appointments, provide customer support, and perform other services on our behalf.
These providers are permitted to use information only as necessary to perform services for TAG and are expected to handle information appropriately.
Text messaging originator opt-in data and consent are excluded from these uses except where necessary for aggregators and providers supporting the delivery of text messaging services.
We Do Not Sell Personal Information
TAG does not sell personal information collected through its website or consultation forms.
We do not provide mobile information, text-message consent, or opt-in records to other businesses for their marketing or promotional use.
Cookies and Website Analytics
Our website may use cookies and similar technologies to operate correctly, remember preferences, measure website performance, and understand how visitors use the site.
You may adjust your browser settings to reject or limit cookies. Some website features may not function properly when cookies are disabled.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, meet contractual obligations, resolve disputes, enforce agreements, and comply with applicable law.
Your Choices and Rights
You may ask us to:
• Update or correct your information
• Stop sending marketing emails
• Stop sending text messages by replying STOP
• Delete information when we are not legally or contractually required to retain it
• Explain what information we have collected from you
To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.
Children’s Privacy
Our website and services are intended for business owners and adults. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to remove it.
Links to Other Websites
Our website may contain links to websites or services operated by others. TAG is not responsible for the privacy practices, content, or security of websites that we do not operate. Review the privacy policy of any outside website before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements. The updated version will be posted on this page with a revised effective date.
Contact Thompson Automation Group
Questions or requests concerning this Privacy Policy may be directed to:
Thompson Automation Group
Buford, Georgia
Email: [ENTER TAG EMAIL ADDRESS]
Phone: 770-480-0750